COBIT, ISO and ITIL
Nearly every industry doing business in the world has some organization providing best practice processes, procedures and standards. Information Technology is no different from those.
The most popular frameworks in use today, are COBIT, ISO and ITIL. While each of these was initially established for certain regions of the globe, each one has become an international standard world wide. Many corporations who conduct business around the world, utilize all three methods in some fashion.
It’s worth getting to know them all and what they provide or offer to your business and your IT services division.
COBIT is a good-practice framework created by international professional association ISACA for information technology (IT) management and IT governance. COBIT provides an implementable “set of controls over information technology and organizes them around a logical framework of IT-related processes and enablers. COBIT was established by ISACA in the U.S. in 1967, when a group of individuals working on auditing controls in computer systems started to become increasingly critical of the operations of their organizations. ISACA is now an internationally recognized association setting standards for the global economy of today.
ISO/IEC 38500 is an international standard for Corporate governance of information technology published jointly by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It provides a framework for effective governance of IT to assist those at the highest level of organizations to understand and fulfill their legal, regulatory, and ethical obligations in respect of their organizations’ use of IT. The standard is heavily based on the AS 8015-2005 Australian Standard for Corporate Governance of Information and Communication Technology, originally published in January 2005.
ITIL (Information Technology Infrastructure Library)
The UK Government’s Central Computer and Telecommunications Agency (CCTA) in the 1980s developed a set of recommendations for agencies and business. ITIL became a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. ITIL published a series of five core volumes, each of which covers a different ITSM lifecycle stage. Although ITIL underpins ISO, but there are some differences between the ISO standards and the ITIL framework.
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