Manual Configuration
July 25, 2015 Work Around
If you like Mozilla’s email client Thunderbird you may have downloaded and applied the recent 38.1.0 update and suddenly had a problem with sending and receiving secure mail, known as SSL.
Well take heart, it’s not you. It’s a conflict between Tbird and your mail server. The problem lies in the detection of the authentication methods supported by the mail server. You can try to notify your mail host, but they may not respond to your note or do anything about the issue. So you’ll need a work around.
Even though this is a known issue, Mozilla says it’s not on their end. It’s in the default configuration of the email server installation. So there won’t be a Tbird fix coming down the pike.
There are a few different ways you might see this error:
- Cannot Fetch mail using IMAP and send mail using SMTP
- Authentication Method Not Detected
- An error occurred during a connection to mail host