Archive | January 9, 2020

Intel 9560 Not Working

Intel(R) Wireless-AC 9560 Not Working

Santa brought me a brand new 2019 Dell G5 5587 15.6″! A red one. Yeah! It’s been great. Until…..today when I started it up and there was NO internet connection.  Ok, so what happened and how do I fix this. Here’s what I found out.

  1. First make sure your wireless network is working. The easiest way to do this is to check your cell phone. If it has a connection, your pc should also have a connection.
  2. Many people who have had this problem, shut their computer down and started it back up. Which magically fixed the problem. So try that first.
  3. A lot of people said they had to do a hard shut down, before the problem resolved itself. A hard shut down is accomplished by pushing your power button and holding it for a few seconds. (Make sure any work you’ve done has been saved FIRST!)

If that didn’t work, you’re going to have to delve deeper. Continue reading